Effective Date: 08/05/2025
Welcome to Onemart Merchant ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Onemart Merchant and our website at www.onemart.lk.
If you do not agree with the terms of this Privacy Policy, please do not use our app or services.
When you use Onemart Merchant, we may collect the following types of information:
Full name
Business name and details
Email address
Phone number
Address (business and personal)
Government-issued identification (for verification purposes)
Product listings
Order details
Sales records
Payment and banking information (for processing payouts)
Device type and model
IP address
Operating system version
App usage statistics and logs
Location information (with your consent)
We use the information we collect for the following purposes:
To create and manage your merchant account
To process transactions and payouts
To enable listing and selling products (grocery, e-commerce, car rental, pharmacy, etc.)
To provide customer support and respond to inquiries
To send important updates, promotional offers, and service information
To improve our platform, services, and user experience
To comply with legal obligations and prevent fraud
We do not sell your personal data. However, we may share your information with:
Payment processors and financial institutions
Delivery and logistics partners
Service providers who help operate our platform
Law enforcement or government agencies (if required by law)
Other users (e.g., sharing your business name and contact details on your public store page)
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
You can access and update your personal information through your account settings.
You can opt-out of promotional emails by clicking the unsubscribe link.
You may request deletion of your account by contacting us at info@onemart.lk. However, certain transactional data may be retained as required by law.
Our app and website may use cookies and similar technologies to enhance your user experience and analyze usage patterns. You can control cookie preferences through your device or browser settings.
Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties.
Our services are intended for use by businesses and individuals aged 18 and over. We do not knowingly collect data from children under 18 years of age.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
If you have any questions or concerns about this Privacy Policy, please contact us:
Onemart Merchant
Website: www.onemart.lk
Email: info@onemart.lk
